Privacy Policy

1. Who we are

Elite Digital Agency is a trading name of Elite Digital AI Solutions Ltd ("we", "us", "our"), Company No. 17250017, registered in England and Wales. Registered office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. We operate the website elitedigitalagency.io. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller.

You can contact us at: hello@elitedigitalagency.io

2. Our cookieless approach

This website does not set any cookies. We do not use tracking cookies, advertising cookies, or analytics cookies. We believe in a privacy-first web and have built our site accordingly.

We use sessionStorage (not cookies) for one specific purpose: to remember whether you have dismissed our contact prompt during your session. This data is stored only in your browser, is never transmitted to our servers, and is automatically cleared when you close your browser tab.

3. Data we collect via contact forms

When you submit our contact form, we collect the following personal data:

• Name
• Email address
• Company name (optional)
• Your message and stated service interest

We collect this data on the legal basis of legitimate interests (responding to your enquiry) and/or consent (you choosing to submit the form).

We use this data only to respond to your enquiry. We do not add you to marketing lists without your explicit consent.

4. How long we retain data

Enquiry correspondence is retained for 24 months, after which it is permanently deleted unless an ongoing commercial relationship requires retention for longer.

5. Your rights under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing of your data
• Request restriction of processing
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, email hello@elitedigitalagency.io.

6. Third-party services

Our website does not embed third-party tracking scripts, social media widgets, or advertising pixels. We use Google Fonts, which may log your IP address as part of font delivery. We do not control Google's data practices; please refer to Google's Privacy Policy.

7. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last updated. Continued use of our website after changes constitutes acceptance of the updated policy.

8. Contact

For any privacy-related enquiries: hello@elitedigitalagency.io